Reference

Privacy Policy for India account data

lh44 keeps account, KYC, wallet and cookie data in one Privacy Policy so you can open an account with a clear view of what we collect and why.

UPI data handlingPaytm wallet checksPhonePe request trailCookie choices
lh44 Privacy Policy for India account data
CONTACT PATHS

Reach us about Privacy Policy

Privacy questions should reach the right desk without making you repeat account details in open chat.

Privacy email Send privacy requests to [email protected] from the email linked to your account.
Account chat Use in-account chat when you can sign in safely and need help locating cookie…
KYC correction If your name, date of birth, address or document file needs correction, send the…
CONTROL CENTRE

Controls we apply to your data

Our Privacy Policy is written around real account events: sign-in, KYC checks, wallet movement, cookie use, support contact and account closure.

Data collected

We collect account details, login events, device signals, KYC files, wallet records and support messages. Game names such as Live Baccarat or Aviator may appear in account logs only where needed for settlement checks.

Payment records

UPI, Paytm, PhonePe and Google Pay references help us match deposits and withdrawals to your wallet. We store transaction IDs, status updates and timestamps, not extra payment data we do not need.

Cookie choices

Cookies help keep you signed in, remember language choice and detect unusual account activity. You can manage non-essential cookies through your browser, while security cookies may remain necessary for account protection.

Account security

Access to KYC and wallet records is restricted by role, logged internally and checked when sensitive changes occur. We may ask for fresh verification before changing email, phone or withdrawal details.

Retention period

We keep KYC, login, wallet and chat records only for operational, fraud-prevention, tax, audit and legal needs. When a retention need ends, we delete, anonymise or restrict access where systems allow.

Request handling

Privacy requests are checked against account ownership before any data is shared or changed. If we cannot complete a request, we explain the reason, such as legal retention or unresolved wallet verification.

Your Privacy Policy questions answered

These answers focus only on how our Privacy Policy works for your account data, payment records, cookies and requests. If your question involves a live wallet issue, send the privacy request after noting the transaction reference. That helps us find the exact record without asking you to share more personal data than needed.

It covers account details, contact data, KYC files, login events, device signals, cookies, wallet transactions and support messages. It also covers records created when you use UPI, Paytm, PhonePe or Google Pay.

We keep payment references so deposits and withdrawals can be matched to your account, checked for errors and reconciled with processors. The record usually includes transaction ID, status, amount, time and payment channel.

Yes, you can ask us to correct, access or delete personal data. We will verify account ownership first, then act where the request is valid and no tax, audit, security or legal duty requires retention.

Cookies can remember sign-in status, language, device security checks and basic site preferences. You can adjust non-essential cookies in your browser, but security cookies may be needed to protect account access and wallet actions.

KYC documents are available only to trained staff and service providers who need them for verification, fraud checks, payment processing or legal duties. Access is role-based, logged and not shared for unrelated reasons.

If access or eligibility is questioned, it depends on local law and is available where local law permits. We may keep related account and wallet records while checking the issue or meeting legal duties.

Email [email protected] from your account email with your account ID and the action you want. For payment-data questions, include the UPI, Paytm, PhonePe or Google Pay reference if available.